This Privacy Policy describes how GPTBIT, Inc., doing business as ServiceFox, Inc. (“ServiceFox,” “we,” “our,” or “us”) collects, uses, and shares personal information through our websites, apps, and AI agents (collectively, the “Service”).
By using ServiceFox, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
2. Information We Collect
We collect information directly from you, automatically through your interactions, and from third-party services we integrate with. The types of information we collect include:
A. Information You Provide
Personal information: name, email address, phone number, and location.
Service details: requested or provided services, project descriptions, preferences, and communications.
Professional data: business name, licensing, banking or payout information, and related identifiers.
Chat and AI conversation data: conversations with our AI agents and customer service bots, including context, questions, and responses.
Support requests: any correspondence with our support team.
B. Information Collected Automatically
Device type, browser type, operating system, IP address, and general location (city/state).
Usage analytics such as pages visited, actions taken, and engagement time.
Session transcripts and diagnostic logs to improve performance and support.
C. Information from Third Parties
We may receive data from:
Payment processors (e.g., Stripe)
Email providers (e.g., SendGrid)
AI model providers (e.g., OpenAI API)
Analytics and marketing tools
3. How We Use Your Information
We use personal and usage information to:
Deliver, improve, and personalize our Services
Facilitate service bookings, payments, and communication between users and professionals
Provide AI-based recommendations, summaries, and responses
Ensure security, fraud prevention, and compliance
Send important updates, administrative notices, and marketing communications (where permitted)
Analyze and improve performance, functionality, and engagement
4. AI and Automated Decision-Making
Our platform uses AI models (including third-party LLMs) to generate responses, assist users, and enhance experiences.
Conversations may be shared with AI model providers (e.g., OpenAI) to process requests.
AI suggestions may influence decisions, such as recommended service matches or automated follow-ups.
Human review of conversations may occur for debugging, safety, or training purposes.
We maintain confidentiality and minimize personally identifiable data shared with model providers.
5. How We Share Information
We may share data as follows:
With service professionals or consumers: to enable service communication and fulfillment.
With third-party processors: including Stripe (payments), SendGrid (email), OpenAI (AI responses), Google Workspace (operations), and analytics vendors.
With affiliates and subsidiaries: for operational support.
With authorities or regulators: where required by law.
In corporate transactions: such as mergers or acquisitions.
We do not sell personal information, but we may share anonymized or aggregated data for analytics and product improvement.
6. Data Retention
We retain personal information only as long as necessary for business, legal, and compliance purposes.
Chat transcripts and AI conversation data may be stored for analysis, quality assurance, and service improvement, typically for up to 24 months, unless required longer by law.
7. Your Rights and Choices
Depending on your location, you may have rights to:
Access or request a copy of your data
Correct or delete your personal information
Object to or limit processing
Withdraw consent
Request data portability
You may exercise these rights by contacting us at support@servicefox.com.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect data against unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute protection.
9. International Data Transfers
We are based in the United States and may transfer your data internationally to partners or processors in other countries.
Where required, we use standard contractual clauses or equivalent legal mechanisms to ensure data protection under GDPR/UK-GDPR.
10. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision.
Significant changes will be communicated through our website or app notifications.
12. Meta (Facebook) Data Use and User Controls
If you connect a ServiceFox account with Facebook or other Meta Platforms services (for example, to log in or share information), we may receive certain information from Meta Platforms, Inc. in accordance with your Facebook privacy settings. This can include your public profile information, email address, and related identifiers needed to enable account linking and functionality within the ServiceFox Service.
We use this information only to authenticate your identity, provide requested features, and improve user experience. We do not sell or disclose Meta-sourced data to third parties outside the uses described in this Privacy Policy.
You can review or revoke ServiceFox’s access to your Facebook information at any time from your Facebook account settings → Settings & Privacy > Settings > Apps and Websites. To request deletion of data obtained through Facebook, contact us at support@servicefox.com with the subject line “Meta Data Deletion Request.”
Privacy Policy
Effective Date: July 1, 2025
Last Updated: Oct 29, 2025
1. Introduction
This Privacy Policy describes how GPTBIT, Inc., doing business as ServiceFox, Inc. (“ServiceFox,” “we,” “our,” or “us”) collects, uses, and shares personal information through our websites, apps, and AI agents (collectively, the “Service”).
By using ServiceFox, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
2. Information We Collect
We collect information directly from you, automatically through your interactions, and from third-party services we integrate with. The types of information we collect include:
A. Information You Provide
B. Information Collected Automatically
C. Information from Third Parties
We may receive data from:
3. How We Use Your Information
We use personal and usage information to:
4. AI and Automated Decision-Making
Our platform uses AI models (including third-party LLMs) to generate responses, assist users, and enhance experiences.
We maintain confidentiality and minimize personally identifiable data shared with model providers.
5. How We Share Information
We may share data as follows:
We do not sell personal information, but we may share anonymized or aggregated data for analytics and product improvement.
6. Data Retention
We retain personal information only as long as necessary for business, legal, and compliance purposes.
Chat transcripts and AI conversation data may be stored for analysis, quality assurance, and service improvement, typically for up to 24 months, unless required longer by law.
7. Your Rights and Choices
Depending on your location, you may have rights to:
You may exercise these rights by contacting us at support@servicefox.com.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect data against unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute protection.
9. International Data Transfers
We are based in the United States and may transfer your data internationally to partners or processors in other countries.
Where required, we use standard contractual clauses or equivalent legal mechanisms to ensure data protection under GDPR/UK-GDPR.
10. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision.
Significant changes will be communicated through our website or app notifications.
12. Meta (Facebook) Data Use and User Controls
If you connect a ServiceFox account with Facebook or other Meta Platforms services (for example, to log in or share information), we may receive certain information from Meta Platforms, Inc. in accordance with your Facebook privacy settings. This can include your public profile information, email address, and related identifiers needed to enable account linking and functionality within the ServiceFox Service.
We use this information only to authenticate your identity, provide requested features, and improve user experience. We do not sell or disclose Meta-sourced data to third parties outside the uses described in this Privacy Policy.
You can review or revoke ServiceFox’s access to your Facebook information at any time from your Facebook account settings → Settings & Privacy > Settings > Apps and Websites.
To request deletion of data obtained through Facebook, contact us at support@servicefox.com
with the subject line “Meta Data Deletion Request.”
For additional details on how Facebook and other Meta services process personal data, please see the Meta Privacy Policy
and Meta Cookies Policy
13. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact:
GPTBIT, Inc. dba ServiceFox, Inc.
732 South 6th Street, Suite N
Las Vegas, Nevada 89101
Email: support@servicefox.com